NM
Nonjabulo M
1 reviews | Active since Dec 2017
01 Nov 2024, 12:42
Horrible Customer Service at MobiCred
My MobiCred account was locked due to a system glitch that was sending expired OTPs. Despite my repeated attempts to contact MobiCred through calls and emails to resolve this issue, they have consistently ignored me. At this point, I am at a loss for what to do.
Helpful (0)
Replies (2)0
Replies (2)
Mobicred's replyOfficial
05 Nov 2024, 12:14Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply05 Nov 2024, 12:14
Official
Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
NM
Nonjabulo M's updateReviewer Update
07 Nov 2024, 09:49I still haven’t received the call you promised
NM
Nonjabulo M's update07 Nov 2024, 09:49
Reviewer Update
I still haven’t received the call you promised