CB
Caitlin B

1 reviews | Active since Mar 2024

06 Jun 2026, 14:04

Goods not received

I registered with mobicred in order to buy a vanity set as it was a pay option available with the merchant, however after a successful payment the merchant was unable to provide the product and mobicred was informed, it’s been over a year and the product has not been received, however mobicred is now holding me layable to pay for a product that wasn’t received

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Replies (1)
Mobicred
Mobicred's reply08 Jun 2026, 17:46
Official
Good day, 

Mobicred strives to provide timely and helpful responses to all our valued customers.

Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
 
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.

Kind regards, 

Mobicred