EB
Enock B
1 reviews | Active since Jul 2011
19 Sept 2022, 11:52
Good but not quite!! (There's a catch)
Mobicred is such a great service provider but the downside of it is that, once you finish paying up your credit and close the account, you will never be able to re-open nor re-activate an account with them again, that's so sad and in my view. Imagine paying up a contract with service provider then you get barred from having another new contract because the previous one was closed after finishing it.
To make it worse they don't warn you of such when you're closing, they only explain to you when you want to get the account reactivated.
That's not a great way of doing business honestly.
Helpful (0)
Replies (3)0
Replies (3)Mobicred's replyOfficial
19 Sept 2022, 12:17Hi Enock
Thank you for your review.
At Mobiced, We do aim to provide great service and we do apologise for our closure rule process. We see you have been advised previously by our agents. However if our process was not properly explained or understood, we will have our support specialist contact and provide more information. Please provide a preferred time to call you.
Regards
Mobicred
Thank you for your review.
At Mobiced, We do aim to provide great service and we do apologise for our closure rule process. We see you have been advised previously by our agents. However if our process was not properly explained or understood, we will have our support specialist contact and provide more information. Please provide a preferred time to call you.
Regards
Mobicred
Mobicred's reply19 Sept 2022, 12:17
Official
Hi Enock
Thank you for your review.
At Mobiced, We do aim to provide great service and we do apologise for our closure rule process. We see you have been advised previously by our agents. However if our process was not properly explained or understood, we will have our support specialist contact and provide more information. Please provide a preferred time to call you.
Regards
Mobicred
Thank you for your review.
At Mobiced, We do aim to provide great service and we do apologise for our closure rule process. We see you have been advised previously by our agents. However if our process was not properly explained or understood, we will have our support specialist contact and provide more information. Please provide a preferred time to call you.
Regards
Mobicred
EB
Enock B's updateReviewer Update
19 Sept 2022, 12:21You can call anytime
EB
Enock B's update19 Sept 2022, 12:21
Reviewer Update
You can call anytime
Mobicred's replyOfficial
19 Sept 2022, 17:03Thank you for your response.
Regards
Mobicred
Regards
Mobicred
Mobicred's reply19 Sept 2022, 17:03
Official
Thank you for your response.
Regards
Mobicred
Regards
Mobicred
