Frustrated Customer

This was propably the most undesireable experiences I have had taking out a short term loan. During the application process I discovered someone else tried to open an account in my name. The Mobicred team mananged to resolve that aspect but once the facilty was approved (13/02/2023) that's when all the wheels starting falling off. I simply could not make a transaction/payment for one of their approved merchants. I recieved endless error messages from 'Invalid email address' to 'Mobicred serv offline'. On a positive note the staff are friendly and always willing to help. Unfortunately as of today (16/02/2023) I am still unable to make an online purchase. I have since requested to cancel this facility and request confirmation via email thereof.