CB
Caitlin B
1 reviews | Active since Aug 2021
21 Jun 2022, 09:21
Frustrated
I was happy with Mobicred now I am getting extremely annoyed with them. I have been emailing, phoning and texting them for over 14 days now regarding a account query with no response. I keep getting a automated response promising someone will get back to me but no one ever does. I am extremely frustrated in this regard and it is ridiculous I need to complain on Hello Peter to get a response
Helpful (0)
Replies (4)0
Replies (4)CB
Caitlin B's updateReviewer Update
22 Jun 2022, 10:00Hi there
Thanks for getting back to me on Hello Peter yet after your apologies and promises I have still not received any contact and I have received my next statement which is what I am querying in the first place.
Thanks for getting back to me on Hello Peter yet after your apologies and promises I have still not received any contact and I have received my next statement which is what I am querying in the first place.
CB
Caitlin B's update22 Jun 2022, 10:00
Reviewer Update
Hi there
Thanks for getting back to me on Hello Peter yet after your apologies and promises I have still not received any contact and I have received my next statement which is what I am querying in the first place.
Thanks for getting back to me on Hello Peter yet after your apologies and promises I have still not received any contact and I have received my next statement which is what I am querying in the first place.
CB
Caitlin B's updateReviewer Update
27 Jun 2022, 10:504 days! 4 days and yet I still have not received a single mail or call from Mobicred.
CB
Caitlin B's update27 Jun 2022, 10:50
Reviewer Update
4 days! 4 days and yet I still have not received a single mail or call from Mobicred.
CB
Caitlin B's updateReviewer Update
30 Jun 2022, 08:47And yet I still sit waiting for a response which has still not come. Ridiculous
CB
Caitlin B's update30 Jun 2022, 08:47
Reviewer Update
And yet I still sit waiting for a response which has still not come. Ridiculous
Mobicred's replyOfficial
30 Jun 2022, 08:57Hi Caitlin
Thank you for your message
We do apologise for the inconvenience, a support consultant will contact you soon.
Thank you
Thank you for your message
We do apologise for the inconvenience, a support consultant will contact you soon.
Thank you
Mobicred's reply30 Jun 2022, 08:57
Official
Hi Caitlin
Thank you for your message
We do apologise for the inconvenience, a support consultant will contact you soon.
Thank you
Thank you for your message
We do apologise for the inconvenience, a support consultant will contact you soon.
Thank you