FIX YOUR SYSTEM!

In 2020 you had a system issue and did not allocate my DEBIT ORDER payments, yet we sorted this out and you fixed my account.

Now a year later I see that you have marked my credit rating for those months as a non payer... even after I told your company to fix it a year ago! I have never missed a single payment in my life!!!!! I am applying for a house and you are *****ing with my credit score! FIX THIS ****. Your call center agents are a joke, what is the point if you cannot even speak to a manager or a team leader!