RM
Reabetswe M
1 reviews | Active since Apr 2024
05 Apr 2024, 21:17
Fix my login
I absolutely hate their website, I got a phone with Mobicred in November 2022 which was supposed to be paid up within 12 months. To this day, 2024/04/05 I am still paying for that phone, they decreased my premiums and have me paying for the phone longer than needed. Moreover, they signed me out of my account because their website cookies or whatever detected that I use the same password as one other webpage and I haven't been able to log into my account ever since.
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Mobicred's replyOfficial
08 Apr 2024, 09:14Hi Reabetswe,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Best regards,
Mobicred's reply08 Apr 2024, 09:14
Official
Hi Reabetswe,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Best regards,