EJ
Erin J
1 reviews | Active since May 2023
11 May 2023, 07:34
Extremely slow,takes...
Extremely slow,takes hours to get responses, I had kne question upon beginning of asking for help and only got a respons by the end of the day
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Replies (1)Mobicred's replyOfficial
11 May 2023, 08:59Hi Erin J,
I'm sorry to hear that you had a slow experience with Mobicred.
I understand that this can be frustrating and I apologize for any inconvenience it may have caused.
Mobicred is committed to providing excellent customer service and we strive to respond to all inquiries as quickly as possible. However, due to the high volume of queries we receive, there may be some delays in our response times.
I would like to assure you that we are constantly working to improve our response times and streamline our customer service processes. We value your feedback and take it seriously, as it helps us identify areas for improvement.
If you have any further concerns or questions, please do not hesitate to reach out to us. We are always here to assist you and ensure that you have a smooth and hassle-free experience with Mobicred.
Thank you for your understanding and patience.
Kind regards,
Mobicred
Best regards,
Mobicred's reply11 May 2023, 08:59
Official
Hi Erin J,
I'm sorry to hear that you had a slow experience with Mobicred.
I understand that this can be frustrating and I apologize for any inconvenience it may have caused.
Mobicred is committed to providing excellent customer service and we strive to respond to all inquiries as quickly as possible. However, due to the high volume of queries we receive, there may be some delays in our response times.
I would like to assure you that we are constantly working to improve our response times and streamline our customer service processes. We value your feedback and take it seriously, as it helps us identify areas for improvement.
If you have any further concerns or questions, please do not hesitate to reach out to us. We are always here to assist you and ensure that you have a smooth and hassle-free experience with Mobicred.
Thank you for your understanding and patience.
Kind regards,
Mobicred
Best regards,
