DJ
Dean J
1 reviews | Active since Feb 2014
21 Apr 2025, 14:08
Extremely Poor Customer Service
I am trying to update my bank account details. So I have closed my original account linked to them and tried updating with my new account. They are refusing to do so and I have sent a email to their customer service team on 09 April 2025 enquiring on the way forward, 12 days later they still have not bothered to come back to me. Extremely poor customer service.
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Mobicred's replyOfficial
22 Apr 2025, 09:02Good day,
We apologize for the delay in feedback. We have investigated and resolved this matter promptly as advised.
Thank you for your patience.
Kind regards,
Mobicred Support.
We apologize for the delay in feedback. We have investigated and resolved this matter promptly as advised.
Thank you for your patience.
Kind regards,
Mobicred Support.
Mobicred's reply22 Apr 2025, 09:02
Official
Good day,
We apologize for the delay in feedback. We have investigated and resolved this matter promptly as advised.
Thank you for your patience.
Kind regards,
Mobicred Support.
We apologize for the delay in feedback. We have investigated and resolved this matter promptly as advised.
Thank you for your patience.
Kind regards,
Mobicred Support.