Don't use Mobicred if you want peace in your life

I would give them 0 if it was available as an option because I haven't had the best experience with Mobicred at all and I'm starting to see it as a blessing in disguise that this is happening. I registered for Mobicred 2 years ago and didn't complete the application, my TV died recently and I'm in need of one now so I thought let me buy it using Mobicred. I was assured that the process of completing and reactivating my application takes only 2 days, I waited 2 weeks until I finally decided to try and do the reapplication with a laptop and it worked, then I was asked to send in my bank statements and once everything is processed they will send my bank a Debicheck request for me to approve, it's been a week now since they said it was sent, I called my bank and they haven't received anything. When I call the call centre and chat on WhatsApp I also get responses and people who sound like they are eager to help but no one does anything, so I'm fine without their services. If I'm experiencing grief with just an application, imagine the hell im gonna go through when they start billing me wrong and I call, I'm not gonna get any help, I will be victimised