Dissatisfied Customer

I am very dissatisfied with your service. My account was locked due to nonpayment and I resolved the matter by paying my arrears and monthly instalment for September. It pains me that, even after 48 hours have passed after making my payment and send the POP, and I've made numerous attempts to contact you and speak to a number or agents, my account is still locked and I can't do anything about it. You guys don't operate during the weekend and now I want to use your stupid services but I won't be helped until Monday. I wish to make it clear that I will be settling and closing my account with you guys because you guys are just inconvenient. Your customer service is poor. You seem not to care about your customers, or maybe it's just me you don't care about. Your agents seem not be wiling to help out in anyway. One told me that my account is unlocked when I called him tomorrow only find out that I'm still struggling to login. I can't even reset that stupid password because I need to wait for a link from your side and I don't know how long that will take. Maybe never? Please fix this stupid mess and resume my services. If not, please see that you cancel my account and we part ways!