MN
Michelle N
1 reviews | Active since May 2019
15 Jul 2023, 15:43
Dissapointing service
Your service is quite terrible ! I changed banking details and my account got blocked , had to wait 7 days for the issue to be resolved.Once the issue got resolved I still could not use the account as it is blocked , when I called in I was told “sorry we have a technical issue on our side and will advise when it’s sorted “ . There is 0 communication , just horrible service all round !
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Replies (1)
Mobicred's replyOfficial
17 Jul 2023, 13:28 Hi Michelle N,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply17 Jul 2023, 13:28
Official
Hi Michelle N,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred