Disgusting service!

Absolutely disgusting customer service!

The account is 'locked' but no one seems to know how to do their job and assist me with a new password.

I have made numerous calls and sent a few emails, but everyone just says that they will "escalate:" the account. They do not even phone me back or send me an email. I have to phone them everyday!

I have been waiting for four days for someone to assist me, and still no luck.

The staff are very rude, and just put the phone down in your ear!

I would not recommend to anyone. I am disgusted.