HJ
Hyram J
1 reviews | Active since Sept 2023
15 Sept 2023, 14:55
Disappointing service
So Recently i had to change my the number for my OTP and reset my password they were quick with changing the number for the OTP but when trying to make contact by calling the office number to get a update on the password reset but nobody is picking and I made 20 CALLs to their office number and non of them has been answered, did try to whatsapp and email them but no answer I must admit I'm very disappointed with this.
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Mobicred's replyOfficial
17 Sept 2023, 13:51Hi Hyram,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, we apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply17 Sept 2023, 13:51
Official
Hi Hyram,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, we apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred