1 reviews | Active since Jul 2014
Disappointing Experience with Mobicred and Takealot Credit
I would not recommend applying for credit through Mobicred or Takealot Credit based on my experience with the application process and subsequent follow-up. The online application forms were difficult to navigate and slow to respond, which made the process unnecessarily time-consuming. After completing the application, I was asked to verify my bank account by uploading my bank statements. Although I followed the instructions carefully, it took two full days to receive a response. I was then required to take a selfie using verification software that did not appear to function properly. Despite repeated attempts and following the instructions, the application repeatedly rejected my photo. More than a week later, I began receiving four to five phone calls per day while I was at work and unable to take personal calls. This level of follow-up felt excessive and intrusive, particularly given the difficulties I had already experienced during the application process. Overall, the experience was frustrating, inefficient, and unprofessional. Based on this, I would be reluctant to continue dealing with either service.
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
