TR
Thembeka R
1 reviews | Active since Feb 2023
17 Feb 2024, 10:02
Disappointed
I'm so disappointed, they have blocked my account even when my account is updated with payment, when I call the centre the agent said my account is in arrears from December while they have taken debt orders for January and December, and the level of bad service is overwhelming.
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Mobicred's replyOfficial
19 Feb 2024, 09:04Hi Thembeka ,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply19 Feb 2024, 09:04
Official
Hi Thembeka ,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred