FR
Frans R
1 reviews | Active since Jul 2011
29 May 2023, 14:26
Deduction on refunded Item
No reply from Mobicred on my previous Complaint they deducted an amount on a product that was returned and then refunded i reversed the installment if no reply i'll just pay what i think i owe im not available on my cellphone today only from tomorrow 8:30am
Helpful (0)
Replies (3)0
Replies (3)
Mobicred's replyOfficial
31 May 2023, 09:10Hi Frans R,
Thank you for reaching out to us. We apologize for the delay in our response and any inconvenience caused. We were unable to reach you to provide you with clarity.
We would like to inform you that your mobicred account has been refunded. Our monthly billing cycle ends on the 15th of each month, and unfortunately, your refund was processed after this cutoff. As a result, the installment calculation for the refund will take place during the next month-end cycle.
If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your patience and understanding.
Kind regards,
Mobicred
Thank you for reaching out to us. We apologize for the delay in our response and any inconvenience caused. We were unable to reach you to provide you with clarity.
We would like to inform you that your mobicred account has been refunded. Our monthly billing cycle ends on the 15th of each month, and unfortunately, your refund was processed after this cutoff. As a result, the installment calculation for the refund will take place during the next month-end cycle.
If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your patience and understanding.
Kind regards,
Mobicred
Best regards,
Mobicred's reply31 May 2023, 09:10
Official
Hi Frans R,
Thank you for reaching out to us. We apologize for the delay in our response and any inconvenience caused. We were unable to reach you to provide you with clarity.
We would like to inform you that your mobicred account has been refunded. Our monthly billing cycle ends on the 15th of each month, and unfortunately, your refund was processed after this cutoff. As a result, the installment calculation for the refund will take place during the next month-end cycle.
If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your patience and understanding.
Kind regards,
Mobicred
Thank you for reaching out to us. We apologize for the delay in our response and any inconvenience caused. We were unable to reach you to provide you with clarity.
We would like to inform you that your mobicred account has been refunded. Our monthly billing cycle ends on the 15th of each month, and unfortunately, your refund was processed after this cutoff. As a result, the installment calculation for the refund will take place during the next month-end cycle.
If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your patience and understanding.
Kind regards,
Mobicred
Best regards,
FR
Frans R's updateReviewer Update
31 May 2023, 20:21Thank you
FR
Frans R's update31 May 2023, 20:21
Reviewer Update
Thank you
Mobicred's replyOfficial
01 Jun 2023, 09:24Hi Frans R,
You're welcome. If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your patience and understanding.
Kind regards,
Mobicred
You're welcome. If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your patience and understanding.
Kind regards,
Mobicred
Best regards,
Mobicred's reply01 Jun 2023, 09:24
Official
Hi Frans R,
You're welcome. If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your patience and understanding.
Kind regards,
Mobicred
You're welcome. If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your patience and understanding.
Kind regards,
Mobicred
Best regards,