tM
thando M
1 reviews | Active since Sept 2025
15 Sept 2025, 21:18
Damaged My Credit Score With False Information
I am extremely frustrated with this company. They have reported false information on my credit profile, which has severely damaged my credit score. According to them, I supposedly owe over R20k yet I do not owe them a cent. I have been trying to cancel with no success. Their WhatsApp support is unhelpful sessions are closed within minutes without a proper response. The consultants I dealt with, Thumekap and Zanele, were rude and dismissive. This ongoing issue has caused me unnecessary stress and financial strain. I would not recommend dealing with this company at all.
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Mobicred's replyOfficial
16 Sept 2025, 13:56Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply16 Sept 2025, 13:56
Official
Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred