LF
Lisa F
1 reviews | Active since Dec 2019
05 Jul 2024, 15:12
Credit Facility?
Mobicred advertises on Takealot that you can use them as a payment option and shows a monthly repayment, but they won't increase your limit.
So if you want something that's more than what your credit limit with them is, they tell you that you can make additional payments towards your Mobicred account in order to purchase the product.
This makes no sense, if I had the cash I would just buy the product and not make use of the Mobicred option??
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Replies (1)
Mobicred's replyOfficial
10 Jul 2024, 10:06Hi Lisa,
Thank you for sharing your concerns about your experience with our service. We apologize for any frustration caused.
At Mobicred, we offer a revolving credit facility, and our credit limit amounts are established based on individual credit profile and affordability. We understand that this may not always align with the desired purchase amount.
Regarding the additional payments suggestion, we acknowledge that it may not be the most convenient solution for everyone. Our intention is to provide flexible payment options, but we understand that it may not always meet our customers' expectations.
We appreciate your feedback and will take it into consideration as we continually strive to improve our services.
We've attempted to reach you regarding your query, but our call has gone to voicemail. To better assist you, please send us a direct message (DM) at your earliest convenience.
Kind regards,
Mobicred
Thank you for sharing your concerns about your experience with our service. We apologize for any frustration caused.
At Mobicred, we offer a revolving credit facility, and our credit limit amounts are established based on individual credit profile and affordability. We understand that this may not always align with the desired purchase amount.
Regarding the additional payments suggestion, we acknowledge that it may not be the most convenient solution for everyone. Our intention is to provide flexible payment options, but we understand that it may not always meet our customers' expectations.
We appreciate your feedback and will take it into consideration as we continually strive to improve our services.
We've attempted to reach you regarding your query, but our call has gone to voicemail. To better assist you, please send us a direct message (DM) at your earliest convenience.
Kind regards,
Mobicred
Mobicred's reply10 Jul 2024, 10:06
Official
Hi Lisa,
Thank you for sharing your concerns about your experience with our service. We apologize for any frustration caused.
At Mobicred, we offer a revolving credit facility, and our credit limit amounts are established based on individual credit profile and affordability. We understand that this may not always align with the desired purchase amount.
Regarding the additional payments suggestion, we acknowledge that it may not be the most convenient solution for everyone. Our intention is to provide flexible payment options, but we understand that it may not always meet our customers' expectations.
We appreciate your feedback and will take it into consideration as we continually strive to improve our services.
We've attempted to reach you regarding your query, but our call has gone to voicemail. To better assist you, please send us a direct message (DM) at your earliest convenience.
Kind regards,
Mobicred
Thank you for sharing your concerns about your experience with our service. We apologize for any frustration caused.
At Mobicred, we offer a revolving credit facility, and our credit limit amounts are established based on individual credit profile and affordability. We understand that this may not always align with the desired purchase amount.
Regarding the additional payments suggestion, we acknowledge that it may not be the most convenient solution for everyone. Our intention is to provide flexible payment options, but we understand that it may not always meet our customers' expectations.
We appreciate your feedback and will take it into consideration as we continually strive to improve our services.
We've attempted to reach you regarding your query, but our call has gone to voicemail. To better assist you, please send us a direct message (DM) at your earliest convenience.
Kind regards,
Mobicred