JJ
Jean J

1 reviews | Active since Jan 2025

28 Jan 2025, 15:07

Confirmation Message *Business Name:* Mobicred *Rating:* 1 out of 5 *Review:* I created an account with mobicred and was approved for 30k credit

Confirmation Message *Business Name:* Mobicred *Rating:* 1 out of 5 *Review:* I created an account with mobicred and was approved for 30k credit . But when attempting to get the item I app**** for credit to get it tells me incorrect credentials. I contacted mobicred to inform them about the problem and they made me reset my password even after I explained that the credentials are the same ones used to login on there site,after logging a request to change my password I had to wait over 24 hours for them to reset my password only for me to set a new password and then attempt to purchase the item again and to get told my credentials are incorrect after which I attempted to log another query with them only to get no response I even attempted to call with no luck not a single response for over 24hours. I would highly recommend people do not waste their time with mobicred as their customer service is nonexistent

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Replies (1)
Mobicred
Mobicred's reply28 Jan 2025, 15:25
Official
Good day, 

Mobicred strives to provide timely and helpful responses to all our valued customers.

Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
 
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.

Kind regards, 

Mobicred