NS
Nkosiyabo S

1 reviews | Active since Oct 2021

19 Dec 2024, 17:10

Complaint!!

What a very bad service I got there at mobicred! I bought 2 items for R303, 40 at takealot and at mobicred app it showed that I used 499.80 and they said the installment it's 165 in which takealot shows that if I use 200 m going to pay it in the installments of 12month.

So but I ddnt mind paying that 165 the first month. So it showed that I owe 339 with the installment of R100,so nw it shows that I owe 404.And my other concern is that the agreement was that they deduct on the 18th of every month bt they deduct when ever they want.

I jst wonder what's happening!!

0
Replies (1)
Mobicred
Mobicred's reply20 Dec 2024, 08:11
Official
Good day, Nkosiyabo Sandile
Mobicred strives to provide timely and helpful responses to all our valued customers.

Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
 
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.

Kind regards, 

Mobicred