Collections Department

I keep on getting told that my account is overdue with 1 month and with x amount. 2 days later I get told that my account is overdue with 3 months and almost R500 more than the amount 2 days earlier. That same day I get called by another collection agent with another story and another amount outstanding. I send proof of payment and nothing happens. The service is pathetic and the agents are rude as he'll. I would not use this service provider EVER again. Stay away from this company.