CS
Cielie S
1 reviews | Active since Sept 2025
16 Sept 2025, 12:36
***** case not getting sorted out after - negatively affecting credit score
I discovered in December 2024 that there was suddenly another loan on my credit report for Mobicred. I contacted them and they indicated that my account is one of those who they detected ***** on and that they will contact me again as soon as the investigation is done. I contacted them a couple of times via phone and whatsapp and I am not getting any feedback from them. In the meantime it is negatively affecting my credit score. I need the ***** to removed from my account and from my credit report urgently.
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Mobicred's replyOfficial
16 Sept 2025, 13:57Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply16 Sept 2025, 13:57
Official
Good day,
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred