FK
Francois K

1 reviews | Active since Sept 2024

04 Dec 2025, 14:43

Can't get hold of Mobicred..they owe me money

My credit facility was in arrears - I've settled the outstanding amount AND paid an additional R2000..I was then informed that my credit facility was closed with having a R2000 credit. It's been months now trying to get my R2000 back. I've tried to get hold of Mobicred but no success. They don't respond to e-mails and when you phone it just says "the number is currently busy"

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Replies (1)
Mobicred
Mobicred's reply05 Dec 2025, 12:38
Official
Good day, 

Mobicred strives to provide timely and helpful responses to all our valued customers.

Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
 
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.

Kind regards, 

Mobicred