BM
Bongani M
1 reviews | Active since Jun 2020
31 Jul 2023, 14:44
Blocked account
I have been blocked from my platform for about 3 weeks now and have contacted Mobicred to assist in resetting my forgotten password, till today there's no assistance. Their calls ring un answered for a long time and also their whatsapp helpline has no agents to assist you. Now I intend going for other credit providers either than Mobicred as soon as I habe paid up my account.
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Replies (1)
Mobicred's replyOfficial
01 Aug 2023, 11:49 Hi Bongani M,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply01 Aug 2023, 11:49
Official
Hi Bongani M,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred