LM
Laura M
1 reviews | Active since Feb 2016
08 Mar 2023, 11:45
Banking Details Change Request Over 2 months ago
I have since send my new banking details and to this day nothing has been done by now. I sent this on the 13th of Dec, the agents are useless and keep escalating but nothing gets done.
Helpful (0)
Replies (4)0
Replies (4)
Mobicred's replyOfficial
08 Mar 2023, 11:52 Dear Laura Molokoane ,
I apologize for the delay in providing you with feedback. We strive to provide timely and helpful responses to all our valued customers, but unfortunately, we have fallen short of our standards in this instance.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred.
I apologize for the delay in providing you with feedback. We strive to provide timely and helpful responses to all our valued customers, but unfortunately, we have fallen short of our standards in this instance.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred.
Mobicred's reply08 Mar 2023, 11:52
Official
Dear Laura Molokoane ,
I apologize for the delay in providing you with feedback. We strive to provide timely and helpful responses to all our valued customers, but unfortunately, we have fallen short of our standards in this instance.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred.
I apologize for the delay in providing you with feedback. We strive to provide timely and helpful responses to all our valued customers, but unfortunately, we have fallen short of our standards in this instance.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred.
LM
Laura M's updateReviewer Update
09 Mar 2023, 14:15My account is still inactive though, have been calling since yesterday and all am told , its that the issue is being escalated.
Why must everything be such a hassle?
Why must everything be such a hassle?
LM
Laura M's update09 Mar 2023, 14:15
Reviewer Update
My account is still inactive though, have been calling since yesterday and all am told , its that the issue is being escalated.
Why must everything be such a hassle?
Why must everything be such a hassle?
Mobicred's replyOfficial
09 Mar 2023, 14:38 Dear Laura Molokoane ,
Please be advised that your account is now active to use.
Should you need assistance with anything else, please don't hesitate to reach out to us.
Kind Regards,
Mobicred
Please be advised that your account is now active to use.
Should you need assistance with anything else, please don't hesitate to reach out to us.
Kind Regards,
Mobicred
Mobicred's reply09 Mar 2023, 14:38
Official
Dear Laura Molokoane ,
Please be advised that your account is now active to use.
Should you need assistance with anything else, please don't hesitate to reach out to us.
Kind Regards,
Mobicred
Please be advised that your account is now active to use.
Should you need assistance with anything else, please don't hesitate to reach out to us.
Kind Regards,
Mobicred
LM
Laura M's updateReviewer Update
09 Mar 2023, 14:43Well something is still wrong with it because I still cannot make purchases and still giving verification error.
LM
Laura M's update09 Mar 2023, 14:43
Reviewer Update
Well something is still wrong with it because I still cannot make purchases and still giving verification error.