AS
Aslam S
1 reviews | Active since Jul 2023
26 Jul 2023, 15:54
Bad system
I tried to apply in 2019 and was declined....I tried to reapply on the 17th July, but was unable to due to the previous application.....customer service is good, but the system in place is not....I waited a week for a request to reset password, over 24 hours for a link for facial recognition, now im waiting for a temporary password....how long does it take to apply....the system needs to change as it takes way too long....wanted to use this account immediately as there is a few things I need....what a waste of time, effort and airtime
Helpful (0)
Replies (3)0
Replies (3)
Mobicred's replyOfficial
27 Jul 2023, 10:59Hi Aslam S,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred's reply27 Jul 2023, 10:59
Official
Hi Aslam S,
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
We strive to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
AS
Aslam S's updateReviewer Update
27 Jul 2023, 14:28It's going in for 48hrs now and I still haven't received anything from the Mobicred team.....a temporary password takes days to create???...this service is so bad I do not want to know what problems will arrive next.....not worth the wait or the bad service....the system has to change
AS
Aslam S's update27 Jul 2023, 14:28
Reviewer Update
It's going in for 48hrs now and I still haven't received anything from the Mobicred team.....a temporary password takes days to create???...this service is so bad I do not want to know what problems will arrive next.....not worth the wait or the bad service....the system has to change
AS
Aslam S's updateReviewer Update
28 Jul 2023, 11:25I am still waiting for the simple temporary password.....system is way too slow....going in for 2 weeks and I still have to apply....a true waste of time
AS
Aslam S's update28 Jul 2023, 11:25
Reviewer Update
I am still waiting for the simple temporary password.....system is way too slow....going in for 2 weeks and I still have to apply....a true waste of time