TS
TRACY S
1 reviews | Active since Dec 2017
28 Sept 2022, 10:53
BAD SERVICE
MY ACCOUNT WAS PRESCRIBED AND ALL DOCUMENTATION WERE SENT TO THEM HOWEVER THEY KEEP AFFECTING MY CREDIT PROFILE AT THE BUREAUS, THEY RESOLVED THE MATTER BUT IT SEEMS LIKE SOMEONE THERE IS NOT CONSISTENT. I LOGGED NUMEUROUS INCIDENTS AND QUERIES WITH THEM BUT NOTHING GETS RESOLVED,CAN THEY PLEASE FIX THIS AS IT AFFECTS MY CREDIT PROFILE. WHEN I CALL I GET DIFFERENT FEEDBACK ALL THE TIME. I WILL REPORT THEM TO THE NCR
Helpful (0)
Replies (3)0
Replies (3)
Mobicred's replyOfficial
29 Sept 2022, 08:22Hi Tracy
Thank you for your review
Mobicred is a POPI compliant company, therefore we are unable to provide any personal or bureau information of customers. Your query has been escalated to a relevant department to contact and advise you. Thank you
Regards
Mobicred
Thank you for your review
Mobicred is a POPI compliant company, therefore we are unable to provide any personal or bureau information of customers. Your query has been escalated to a relevant department to contact and advise you. Thank you
Regards
Mobicred
Mobicred's reply29 Sept 2022, 08:22
Official
Hi Tracy
Thank you for your review
Mobicred is a POPI compliant company, therefore we are unable to provide any personal or bureau information of customers. Your query has been escalated to a relevant department to contact and advise you. Thank you
Regards
Mobicred
Thank you for your review
Mobicred is a POPI compliant company, therefore we are unable to provide any personal or bureau information of customers. Your query has been escalated to a relevant department to contact and advise you. Thank you
Regards
Mobicred
TS
TRACY S's updateReviewer Update
29 Sept 2022, 08:47It seems the response is your favourite statement as this has been going on since May 2022 and the solution is only temporarily so can this be attended with a matter of urgency. Your legal department is not doing their job if this is taking long to resolve
TS
TRACY S's update29 Sept 2022, 08:47
Reviewer Update
It seems the response is your favourite statement as this has been going on since May 2022 and the solution is only temporarily so can this be attended with a matter of urgency. Your legal department is not doing their job if this is taking long to resolve
Mobicred's replyOfficial
29 Sept 2022, 09:01Hi Tracey
Thank you for your message. Your urgency for feedback has been noted.
Thank you for your message. Your urgency for feedback has been noted.
Mobicred's reply29 Sept 2022, 09:01
Official
Hi Tracey
Thank you for your message. Your urgency for feedback has been noted.
Thank you for your message. Your urgency for feedback has been noted.