1 reviews | Active since Dec 2022
Bad service
I am so upset with mobicred and very frustrated. I was in hospital from 6 January 2025 until 6 March 2025. I'm sick and had to deal with all these issues. My bank account that my debit order for mobicred debit order was hacked so I sent them new banking details and did a debicheck. I've been on whatssapp and I even phoned since I am unable to use my account as it is locked because it's at there verification department. The debit order went off and my account is still locked.
I was on WhatsApp again now and was told that I had to send my bank confirmation letter yet again and it will take 7-10 working days to verify yet again. The payments are being received and I cannot use my account. I'm very dissapointed about this service from mobicred as I dnt know if there's no communication between there members I've been chatting to.
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred
Mobicred strives to provide timely and helpful responses to all our valued customers.
Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.
Kind regards,
Mobicred