Bad Service

To say I'm disappointed with your service, it would be an understatement. Firstly, my account wasn't debited on the date that we had agreed on. No email or sms was sent to say that you will be debiting late. Secondly, my funds are not yet loaded, I have things I need to purchase asap, but I'm unable to do so because I'm open to buy for R0.00. This is such an inconvenience, I don't want to lie.