Bad service

I settled the full outstanding balance on my mobriced account and requested the account to be closed.

I have asked if the account can be re opened or if I can open a new account and I was told that a business decision has bee made stating that I will never be able to get a mobicred account again.

I spoke to cleo today and I explained to her if the consultant explained to me that this is a business practice I would not have closed the account I would have left it open on a paid up status. She then reads me an email that states " please note that the account closure request has been sent and you won't be able to use the account in future" and the more I am explaining to her that doesn't say I will never be able to get an account again the more she got an attitude and said well you won't get an account again.

How rude , really !! I am so dissapointed