KK
Koketso K

1 reviews | Active since May 2021

27 Jun 2023, 13:23

Bad Business

I had an account with them, I was a customer in good standing. I did not use my account for a year or so and they decided to close my account without notifying me. Now I want to use the account, i am told the account is closed and i can't even reapply for a new account, it doesn't make sense. Bad Business

0
Replies (3)
Mobicred
Mobicred's reply27 Jun 2023, 14:11
Official
Hi Koketso K,   

We strive to provide timely and helpful responses to all our valued customers.

Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.

Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.

Kind regards, 

Mobicred 
KK
Koketso K's update27 Jun 2023, 16:59
Reviewer Update
I look forward to receive your call. Thank you.
KK
Koketso K's update28 Jun 2023, 11:13
Reviewer Update
I still have not received contact from the business as yet?