DW
Daniel W

1 reviews | Active since Oct 2022

12 Oct 2022, 11:33

Attention: CEO Jason Sive

Attention: CEO Jason Sive After sending bank statements, employment contracts, and recent credit scores with no outstanding loans, defaults or court judgments, Nwabisa is unable to assist with opening an account. They stated all emails are read, I have proof as I track all emails that none were opened or read. Thus it has made it impossible to open a new account. It was stated that I app**** in July, but I did not, I asked for a profile reset as could not access my account and they suggested resetting the entire profile. There is a huge lack of consumer service regarding particularly in dealing with people's sensitive and private information. Please advise.

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Replies (1)
Mobicred
Mobicred's reply12 Oct 2022, 12:49
Official
Hi Daniel

Thank you for your review.

Our Support Specialist is trying to get hold of you telephonically to assist with your application reset review. Please advise on a preferred time to contact you. 

Regards
Mobicred