Atrocious Customer Service
My account was paid off and closed in June 29th 2018, I got confirmation of this from Natasja Maloney on the 8th October 2018 (Thank you again Natasja for all your help).
However I am still able to log into my online account and view all of my sensitive information? Can I please have a reason as to why my online account is still accessible and why my information is still reflecting?
I also want to point out that your team has atrocious customer service - I sent an email asking the above question on November 14th 2018 and you still haven't gotten back to me. Ref: wf_ **********
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Mobicred's replyOfficial
28 Nov 2018, 10:03Hi Darren, Your account has been closed completely. As you had an active account with us your info will stay on our system and you will be able to log in. But the account is closed. I will be investigating why the team had no responded to your email sent to customer service.
Mobicred's reply28 Nov 2018, 10:03
Official
Hi Darren, Your account has been closed completely. As you had an active account with us your info will stay on our system and you will be able to log in. But the account is closed. I will be investigating why the team had no responded to your email sent to customer service.