LM
Lebo M_

1 reviews | Active since Jul 2021

14 Jul 2021, 23:29

Appalling Service! Expect Delays.

Appalling does not begin to describe the poor customer service of Mobicred. I submitted my request for an account about two weeks ago and expected to receive a debicheck request which did not happen. I called and dealt with several consultants via WhatsApp, and they provided the same standard response that my query was escalated. It's almost two weeks, and nothing of substance has been done. You'd think they would try to improve their service given the reviews they have received, but they do not seem to be doing that. I would not recommend Mobicred at all.

0
Replies (2)
Mobicred
Mobicred's reply15 Jul 2021, 12:24
Official
Hi Lebo 

Thank you for your review.

We will contact you soon.

Regards,

Mobicred 
Mobicred
Mobicred's reply15 Jul 2021, 14:04
Official
Hi Lebo

Mobicred is trying to contact you regarding your review but we received no response. Please call us back on *** or provide a preferred time for contact.

Regards,

Mobicred.