NR
Noluthando R

1 reviews | Active since Sept 2017

17 Jan 2026, 12:21

Annoyed Client

I have settled your account months ago yet you still appear on my credit report, i have been calling your call centre and i am always being told you will be removed in 31 days, it has been 3 months now since i settled through DMC, if you did not have agreement with DMC to collect on your behalf then i sugget they pay me back my money then i settle direclty with you in order for you to be removed from my cretid report. Either you are removed from my credit report or i guess i will have to report DMC for ***** since you clearly did not have any sort of agreement with them.

0
Replies (2)
Mobicred
Mobicred's reply20 Jan 2026, 12:53
Official
Good day, 
Mobicred strives to provide timely and helpful responses to all our valued customers.

Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
 
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.

Kind regards, 

Mobicred 
NR
Noluthando R's update23 Jan 2026, 09:33
Reviewer Update
It has been 6 days now and you still have not bothered to attend to the above issue raised, what needs to happen now? do i have to take this matter further than this? Please get back to me before close of business today.