An absolute mess

Signed up for credit & the process was hellish because the website doesn't work properly. After a million different error messages, eventually got a message that I had been pre-approved for a certain amount but needed to send through certain documents. 3 days later still getting messages to send the documents which I have done several times. The help desk number puts me on hold and then cuts off. Whoever designed this system is a sadist and is losing mobicred business