DB
Delni B

1 reviews | Active since Jan 2024

08 Jul 2024, 12:56

Accounts department deserves 0 stars

Customer service staff is friendly and helpful, however mobicred accounts department suck! After 2 business days my query has not been attended to with no feedback whatsoever from them.

0
Replies (1)
Mobicred
Mobicred's reply08 Jul 2024, 13:06
Official
Hi Delni , 

Mobicred strives to provide timely and helpful responses to all our valued customers.

Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
 
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.

Kind regards, 

Mobicred