CM
Candies M
1 reviews | Active since Mar 2023
19 May 2023, 11:10
Account not appearing on my credit report
Opened an account with them in March but it's not appearing on my Clear score account. The whole point of taking this credit card was to build my credit score. Not happy 😏
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Mobicred's replyOfficial
19 May 2023, 11:22Hi Candies M,
We apologize for the inconvenience you've experienced with your account. We understand that you opened an account in March to build your credit score, and we apologize for it not appearing as expected.
We have escalated your query to our technical team for investigation, and we will advise you as soon as we receive feedback.
Thank you for your patience and cooperation. We value your trust and are committed to resolving this issue promptly.
Kind regards,
Mobicred
Mobicred's reply19 May 2023, 11:22
Official
Hi Candies M,
We apologize for the inconvenience you've experienced with your account. We understand that you opened an account in March to build your credit score, and we apologize for it not appearing as expected.
We have escalated your query to our technical team for investigation, and we will advise you as soon as we receive feedback.
Thank you for your patience and cooperation. We value your trust and are committed to resolving this issue promptly.
Kind regards,
Mobicred