cVdh
christiaan Van der hoven

1 reviews | Active since Oct 2021

11 Jan 2024, 10:25

Account cant be re opened

So in general not mad but just disappointed , I had a Mobicred account but was in a point in my life where I settled all my debt and now when I am more financially stable I cant re open my account due to the dumb rule of when you close your account you cant re open one. Sad honestly because I was a loyal client for a few years and never missed a payment.

0
Replies (3)
Mobicred
Mobicred's reply11 Jan 2024, 10:41
Official
Good day Christiaan,
 
I understand your desire to reopen your account. Unfortunately, this is not possible. 

We communicated on January 17, 2023, at 12:58 that once an account is closed, reopening is not feasible. 

We apologize for any inconvenience. 

Kind regards, 

Mobicred

Best regards,

cVdh
christiaan Van der hoven's update11 Jan 2024, 10:50
Reviewer Update
Yeah like I said , just a ridiculous rule . 

I would understand if i was a difficult client not paying and so on but yeah anyway
Mobicred
Mobicred's reply11 Jan 2024, 10:58
Official
Apologies, have a good day further. 

Best regards,