DB
Deandrie B

1 reviews | Active since Dec 2022

04 Apr 2024, 15:08

Absolutely disappointed

Utterly disappointed - I keep paying my account but instead of it going down it goes up regardless of additional payments? Then they keep telling me its FNB but FNB tells me it was paid and payments is successful?? Then the struggle tyo get feedback. No guys this is disgusting service hey!

0
Replies (1)
Mobicred
Mobicred's reply04 Apr 2024, 17:41
Official

Hi Deandrie,
Mobicred strives to provide timely and helpful responses to all our valued customers.

Please be assured that your query is important to us, and we have taken steps to ensure that one of our agents will contact you soon to address your concerns and provide you with the feedback you need.
 
We apologize for any inconvenience this may have caused, and I appreciate your patience and understanding.

Kind regards, 

Mobicred