*****

I am deeply disappointed with the service provided by Mobicred. Without my consent or request, they authorized a credit increase on my account, only to subsequently block my access. Despite numerous calls to Mobicred, during which I was promised explanations and resolutions, I was met with silence for months on end. This lack of communication is unacceptable.

The unauthorized credit increase not only reflects poorly on my credit profile but also indicates a larger issue with Mobicred's disregard for customer consent and satisfaction. Despite my repeated attempts to address the issue with various agents and managers, no one has taken responsibility or provided a satisfactory resolution.

I have lost all patience with Mobicred and its *****ulent practices. It is evident that they have failed to uphold their duty to customers and maintain effective communication. Even now, months later, I am left without access to my account, further exacerbating the situation.

I want to make it clear that I never desired nor requested any credit increase. Mobicred's actions have compromised my credit profile and caused significant inconvenience. I urge someone within the company to take notice of this complaint and take immediate steps to rectify the situation and restore my account access.