DG
Deanka G

1 reviews | Active since Jul 2016

31 Jul 2021, 16:41

SHAME ON YOU MO-ZAM-BIK!

My family and myself have been to the Mo-zam-bik restaurant at the Pearls in Umhlanga on 24 July 2021.

We are absolutely disappointed and disgusted by the treatment that we received by the staff of Mo-zam-bik.

We arrived at Mo-zam-bik at about 5:30pm that evening for supper. Keeping in mind that this restaurant closes at 8pm.

Our orders for our meals were placed at 5:45 pm. Our order for our meals only arrived at our table at 7:30pm. There were people who arrived after us that were already leaving the restaurant even though we were the so much longer. This is not the end of it. On top of this, when our food did arrive, cold mind you, we were being rushed to eat. We asked for water on our table while eating, to which we were told that the bar is closed and we cant get water!!! Imagine that - yet we wouldn't have been asking for water at that late had our food came on time!!!

While we were eating, the waitress came to us with the bill to total up saying that she is not rushing us, but that she wanted to cash up. We accepted and understood that they needed to cash up so we agreed to pay the bill. But we were still eating. To our shock and disgust, these unprofessional and rude staff at Mo-zam-bik switched the lights off while we were eating!!!!!!! To add to that they were laughing and talking in zulu amongst themselves while we had to pack up our food in take away containers and leave.

I have never felt so humiliated in a restaurant like that in my life. I didn't know that Mo-zam-bik feels that their customers are treated as trouble more than the fact that customers are the reason your business exists. All I can say is shame on you for such disgusting behavior. SHAME ON YOU MO-ZAM_BIK!!!!!!!!!

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