DV
Douw V

1 reviews | Active since Jun 2014

03 Sept 2025, 21:26

Extremely bad service

Unfortunately the rating scale does not include a Zero, so I had to give a 1 star even though it is not deserved. We went to Mozambik Groenkloof on its birthday today, expecting a nice evening enjoying the advertised Prawn Special. What an absolute disaster. Initially we were served fairly quickly with drinks and food order taken. With the late arrival of one of our members, he had to bear waiting for his drink no less than twenty minutes. No mention was made at the time of order that chips we ordered with the Prowns were no longer available, which we only discovered when the first two portions of Prawns came with measely portions of rice, almost an hour and a half after having been ordered. Following this, the remaining three portions of Prawns were brought with very skimpy portions of vegies. Upon enquiring, we were notified that chips were no longer available, and they also ran out of rice, hence vegies were the only other side available. Our grandson was upset not having been given chips, and asked for Pizza. This also was not available. No forks were available, only knives. We demanded to see the manager who also disappeared into thin air. When walking out with the intention of not paying, the waitress was as quick as a flash to collect payment. This, having been our first and last visit to the Mozambik restaurant reminds me of a very profound statement - You never have a second chance at making a first impression.

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