RK
ROSLYN K

1 reviews | Active since Feb 2020

27 Feb 2020, 13:06

Disgusted

Where do I start....we arrived at mozambik ballito at 7pm placed our orders at 7:10 our meals only arrived at 8pm, all the orders were wrong . We had no cutlery hubby ordered a steak that was supposed to be medium well but the blood was still oozing out, and on top of that the give him a butter knife to eat a steak, my girls and I decided to try the prawn special, biggest mistake ever, prawns were boiled and tasted like it was just tossed in cheap butter , the veins were still on ( please see pics). We ordered choc milkshakes and omg I was livid when I saw the cups that they were served in, it was disgusting looks like the were taken out of a dumpster,,,, and the best part of all this was that it was my wedding anniversary and it ended in total disappointment, the manager himself was not accommodating at all, all he said was I wil replace your prawns. Never again mozambik ballito

0
Replies (5)
Mo-zam-bik Restaurant
Mo-zam-bik Restaurant's reply27 Feb 2020, 15:22
Official
Hi Roslyn K,
Thank you so much for taking the time to provide us with this feedback, we did receive this complaint via our Facebook platform. This is not the standard that we pride ourselves on and we do apologise for this. As requested on Facebook, please send us your contact details. Thank you!
RK
ROSLYN K's update27 Feb 2020, 15:23
Reviewer Update
I have sent you my contact details and its still on facebook
Mo-zam-bik Restaurant
Mo-zam-bik Restaurant's reply27 Feb 2020, 15:26
Official
Hi Roslyn, thank you, I will ensure our team makes contact with you right away.
RK
ROSLYN K's update27 Feb 2020, 15:28
Reviewer Update
I have left a message with Fikie and I still have not got a response from you
Mo-zam-bik Restaurant
Mo-zam-bik Restaurant's reply27 Feb 2020, 15:32
Official
Hi Roslyn, I have just received a phone call from Fikile and she had just gotten off the phone with you less than 5 minutes ago. Our General Manager, Brad will be in contact with you shortly.