TM
Thembisile M

1 reviews | Active since Nov 2016

15 Dec 2024, 17:56

Close shop please

I am regular at this place and to say I am disgusted would be an understatement the services today has been extremely horrible I had to call the manger more the once I ordered before I sat down as the gentleman was still cleaning I wanted the order to be placed asap as my son was hungry that took a decade. Then he suggested something completely different to what I wanted. And when that food came it was like I was being given it since I am begged without choice I have never in the passed two years been treated like this I don’t know if he was trying to get a lot of tips but he seemed so out of place that he ruined my entire experience of the restaurant and ended up feeling like I wasted money that I could have spent elsewhere. If you don’t have proper customer service for paying customer it’s better to close hope what a waste of a good 800 in this December I am beyond disgusted and in serious concern as to how many client were made to feel like this as someone decided that chasing a lot of client will help him get money in their pocket and clients are wasting their money with no repercussions I am disgusted

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Replies (1)
TM
Thembisile M's update18 Apr 2025, 06:59
Reviewer Update
I am absolutely appalled by the fact that this business has decided to just be still and quiet . Seemingly it’s becoming a trend as I went to the same branch on the 3rd and to day the services has gone down the drain is an understatement the food has no quality we just keep paying for nonsense to say the least I need to find a new place to eat when I am at Eastgate that solutions everything this is such a sad end to a place that my son really enjoys going to