1 reviews | Active since Mar 2017
**** Dealership
Upon buying the Porche Cayen Diesel Tip 2013 model that i traded in with MMU dealership, I had a Land Rover 2017 model which I traded in with the car dealership.
My issue is that at the moment MMU motors has not settled the instalment with Westbank which is 3 Months now. I traded for the Porsche on the 14th February 2023 and today is the 14 May 2023 and I still get statements from Weatbank. Westbank has the original Natis copy of the car and my contract with them is still valid according to them.
My worry is that the Land Rover I do not even have nor own is driving around with my name and anything could happen to it and I could be liable. Its been 3 Months talking to MMU and Every-time they promise to fix the settlement issue with West bank but it never happened.
I spoke to the dealership owner at MMU Mr Mohamed who promised to settle the car last Month 25th April 2024 but it never happened. I sat down with MMU finance on the 28th April 2024 and the lady promised me that the issue will be resolved by end of the day and it never happened and she did not call for update till to date.
What are my rights in returning the car and going to buy with a dealership that will value me as a customer and respect my credit score and record.
MMU is messing with my credit score as well because I am deemed to have 2 cars and my bank account debit orders bounce because of them and when they reimbursed me I am liable for the bank charges.
3 Months is too long for these guys not to settle with Westbank. I really want to return their car, this is not right at all.
We sincerely apologise for any inconvenience caused, this is not the level of service we aim to deliver to our customers. Your concern has been escalated to management.
We will be in contact to resolve your issue within the next 24 hours.
Regards,
The MMU Motors Team
We sincerely apologise for any inconvenience caused, this is not the level of service we aim to deliver to our customers. Your concern has been escalated to management.
We will be in contact to resolve your issue within the next 24 hours.
Regards,
The MMU Motors Team
