CC
Claudine C
1 reviews | Active since Oct 2022
13 Oct 2022, 18:58
Poor Services from MMA cars
Purchased a vehicle from Cars on Hendry. My finance was done via MMA cars, dealt with a consultant Vish Dheendial, who is rude and unhelpful, he does not understand the meaning of urgent, kept on advising me to grow up as I am young. Advising me I wouldn't get finance on my name of a complaint was laid, he also threatened me that he would give me, my vehicle not fixed if I lodged a complaint. Messed up my mileage on my AA document's and advised me in writing that WV was repairing my vehicle when he sent it back to the dealer to fix which still is not repaired until thus day.
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MMA CARS PINETOWN's replyOfficial
17 Oct 2022, 19:55Good day Ms Chetty,
We appreciate your feedback and wish to apologise should there have been any ill intent on our part! This is never our intention, and our internal policies will address any negative behaviour accordingly.
On review of your complaint however, we confirm you are not our client. We have dealt with your Partner who is our client and provided him the necessary Service History per his request.
I trust this clarifies our position in resolution of the query.
Kind Regards,
The MMA Team
The MMA Team
MMA CARS PINETOWN's reply17 Oct 2022, 19:55
Official
Good day Ms Chetty,
We appreciate your feedback and wish to apologise should there have been any ill intent on our part! This is never our intention, and our internal policies will address any negative behaviour accordingly.
On review of your complaint however, we confirm you are not our client. We have dealt with your Partner who is our client and provided him the necessary Service History per his request.
I trust this clarifies our position in resolution of the query.
Kind Regards,
The MMA Team
The MMA Team