1 reviews | Active since Jan 2024
MMA Cars Pinetown Ford Kuga
BE CAREFUL OF THIS DEALERSHIP.They fail to disclose the history of the car as well as any previous work done. Supposed to be AA certified, but still waiting for the AA report.No after sales service. Bought a Ford Kuga and took collection of it on 2023/11/27. On my way from Durban to Jhb.First stop at the petrol station and I had to be flagged down by petrol attendant because few of the wheel nuts was on the floor. On my way to Jhb .... the cruise control stopped working.Dipstick was broken and they sent me a new one as well as well as name and contact number of someone to take out the broken piece which was in yhe sump. I sent them quotes from Ford and Service City but they insisted that I use their guy whose workshop is 50km from me. Dropped the car off on Tuesday 16/01/2024. Said I could collect the car the next day. While they had the car on the ramp I checked the underside and you can clearly see that the gearbox had been worked on before. Following day the guy from the workshop phoned to tell me the car does not want to start. He had it diagnosed it is throwing a fault on the gearbox. Till today I have not received the car back. MMA was supposed to get back to me but no response. I am a rep and need a car. Had to hire a car to get to work,customer meetings etc. Will be taking this matter to MIOSA as well as seeking legal help.
50 km is NOT close to me. I provided quotes from reputable repairers like Ford , The Garage and Car Service City which is much closer to me (about 4km) and even requested that the vehicle be taken to Ford as they were the cheapest and turn around time to repair the vehicle was 3-4 hrs max.
While I have no doubt regarding your willingness to assist,as Calvin has been of great help, I am now left trying to sort out your third party repairers mistake while being without a car for over one and a half weeks. Furthermore I run the risk of your third party performing a "quick fix" and running into serious issues in the future.
Thank you.
50 km is NOT close to me. I provided quotes from reputable repairers like Ford , The Garage and Car Service City which is much closer to me (about 4km) and even requested that the vehicle be taken to Ford as they were the cheapest and turn around time to repair the vehicle was 3-4 hrs max.
While I have no doubt regarding your willingness to assist,as Calvin has been of great help, I am now left trying to sort out your third party repairers mistake while being without a car for over one and a half weeks. Furthermore I run the risk of your third party performing a "quick fix" and running into serious issues in the future.
Thank you.
The MMA Team
The MMA Team
