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Cecil lonwabo.neti

1 reviews | Active since Aug 2021

02 Nov 2024, 08:01

MMA CARS PINETOWN

I’ve recently bought a car there on a trade in deal and this was in September of which they where rushing the deal so that my premiums can go on the same month as of purchase. The deal was done but I’m left with the problem of both cars premiums are still deducting from me even today and I’ve tried to get hold of Celeste Rockman as she’s the person that i did the deal with but she’s nowhere to be found I’ve sent her a number of emails and she’s not responding back to me and even tried calling her when i get hold of her she’ll lie on my face once phone dropped she doesn’t look back to my issue.

The vehicles condition is not nice at all I’ve tried to engage with her on that but she’s also not responding to that. Even on raining days this vehicle water coming in and inside it will wet and I’ve told her about that on WhatsApp as well she’s not even attempting on reading such massages.

DONT DO BUSINESS WITH THOSE GUYS THEY WILL ROB YOU

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Replies (3)
MMA CARS PINETOWN
MMA CARS PINETOWN's reply02 Nov 2024, 09:33
Official
Good day Cecil,

We appreciate your review as it allows us to investigate, respond, and rectify any issues where necessary. Upon investigation, we have no record of you contacting us on our Landline to raise any concerns or complaints until now. Had you done so, we would have promptly addressed your concerns.

Please note that we have no record of the issues you have with your vehicle. As a fully approved AA Certified Dealership, we would assess and, if necessary, repair your vehicle. Furthermore, the delay in settling your vehicle was due to the Transporter's delay in delivering your vehicle to us. Additionally, we took the time to assess your trade-in, comparing your declaration of the vehicle's condition to the faults we identified and the associated repair costs.

Regardless, we have processed the settlement, and any credit due to you as a valued client will be refunded accordingly.

Kind regards,

The MMA Team
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Cecil lonwabo.neti's update02 Nov 2024, 11:40
Reviewer Update
I’ve sent several emails to Celeste with regards to my situation and I’ve called you your landline several times and I’ve called Celeste on WhatsApp call several times and you can’t tell me you haven’t seen such that’s you been not honest about the situation.

Lastly I’ve just been told by Celeste to direct all faults to Turcia your sales lady the one also who ignored my WhatsApp text regarding this situation of issues I’ve picked up that i wanted to address with her.
MMA CARS PINETOWN
MMA CARS PINETOWN's reply04 Nov 2024, 09:46
Official
Good day Cecil, you will receive an email today in response to your concerns raised with an action plan to resolve. We appreciate you bringing your concerns to our attention. From the MMA Team.